Are your tools and systems working for you? Investing in the right software and implementing solutions is often a big task but a necessary one that can benefit all levels of your business performance. So many factors need to go into the decision – functionality, future growth, price, user experience – and finding something that ticks all the boxes can be challenging, especially when it comes to managing your most valuable asset: your people. Not sure where to start? Read on to find out the three best tips for choosing the right software to help increase staff performance in the workplace.
1. Look For Flexibility
Software is a big investment. It is also a valuable one, but it’s important to make sure that you’re not paying for features you don’t need or buying for something that can’t grow with your business. Many contemporary software applications like Aurion, used by companies like Chandler Macleod, offer a modular implementation that lets you select the individual components you need now, with the ability to also be a powerful fully integrated solution. You also need to make sure that you can use the program however you do business – if you don’t spend all your time at the desk, check to see what mobile or tablet functionality the application can offer.
2. Support and after Sales Service Is Important
There’s nothing worse than being stuck in the middle of a workplace crisis with no after-hours support staff to answer your calls. Find out what kind of support and customer service is included in your package. Is training included? Who do you contact if you have trouble? How do you log a helpdesk ticket? These are all important questions to ask when comparing various applications because even the most seemingly user friendly program can become confusing when you’re left to your own devices to troubleshoot.
3. Make Sure It Is User Friendly
Think about all the people in the organisation who will be using the software. Ultimately, a computer program is only as good as the person operating it so make sure you have a strong strategy for training and support and choose something that offers an intuitive and easy to use interface. If possible, take a consultative approach to implementing a new solution and seek feedback and input from the end users during the decision making process.
Choosing a software solution can be challenging. It is a mammoth task that needs considerable research and consultation – both from within the organisation and with the applications you’re considering implementing. While it would be very easy to write a list of one hundred tips for choosing the right solution, these three will definitely keep you on the path to finding the right solution for your business and your people now and into the future.
What advice would you give to a business seeking to implement human resources software application(s)? Leave your thoughts, comments, and ideas in the comment box below.