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The profession of the mystery shopper

Being a mystery shopper is a very special profession and, in many cases, a higly valued one. It is an alternative way to earn money, though, to do this job you need to be specially good at not being noticed. Through this service, companies can monitor their work and see the actual professional operators who provide the service. Read on to find out more.

First, the work of the mystery shopper is to go to the shops, restaurants, malls, etc. as a simple buyer and act as 0ne, proceeding to make a purchase. In this way he can directly check the various products, the cleaning, the skills of company’s people and the conditions of that particular store. It is a job that you can do it as a part-time one and which in some cases requires a means of transport. In addition, a certain passion for shopping is needed, as well as a camera or at least a smartphone with one and a computer to send your reports to the company.

You have to observe and evaluate everything

You have to observe and evaluate everything

But how to do this? Simply make an entry to specialized websites. In this way you have the opportunity to be recruited to become a mystery shopper. The qualities needed to carry out a good job are: good memory, ability to grasp all the details and evaluate the service, both positive and negative. It also serves a lot of discretion in carrying out the task and not to be discovered! It is essential for the mystery shopper not to draw upon himself the attention of the sales staff, because you have to objectively evaluate their professionalism. This is done in that way, so that a company can check its service on a specific store it owns and the quality of the servises / products provided.

When there is a job available in your area, you will be notified by email or your prefered way of contact. Your assignment will be described in great detail and you will also have to meet a deadline for it. From that point on you can either refuse or accept it. Keep in mind that once you have accepted it and for any reason you can do it, you must notify the company immediately, as they will have to send someone else to do your evaluation.

It is essential not to be discovered

It is essential not to be discovered

Once you have completed it, you will have to write down a detailed report, taking into account the aspects you were sent to check and send it back to the company by email or hand it in yourself.

By +Nikos Kontorigas

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